Tuesday, September 20, 2011

A Lesson Relearned

Oh CIBC. I do not love you. You make it very hard even after all the years we've been together. I give and you take. I find you dishonest and I'm over it.

So yesterday I was looking at my charges from CIBC from last month when I saw I was paying over $30 in bank fees. Excuse me? I called them up immediately to see what the deal was. Apparently when I got the new CIBC Advantage card a few months back the girl switched me to a different plan as well without telling me of course. So I've been paying out the wazoo for all these transactions I thought were covered.

He gave me a $15 credit and was very helpful. He offered to change my plan to one that offers more transactions but since I'm going to be doing almost all my banking through ING now I actually switched to the lowest account fees possible.

After I got off the phone with him it hit me that this must have been happening for some time and sure enough when I looked back at previous months I cringed with horror. Ugh, all my hard earned dollars scooped up by the devil known as CIBC.

So I guess I needed a reminder in always checking over every statement very carefully whether its a bill or a bank statement. Stupid tax for Dolly. It really adds up too which makes me angry but I'm half to blame in not catching their error for so long.

1 comment:

diggingoutandup said...

I'd call back and get them to reverse all of them. They put you into a different account without you authorizing it. At $30 a month for several months, they owe you more than $15.